1-4-6 from the main menu
There are two ways to make payments on account for outstanding Accounts Receivable invoices or debit adjustments. For times when you receive checks in large numbers in the mail or otherwise, you may want to consider using FocalPoint's Accounts Receivable Payments Batch Entry function (6-4 from the main menu) to enter A/R checks.
When using the front counter pay on account functionality please understand the following rules about voiding and refunding:
•Payments on Account made TODAY may only be VOIDED.
•Payments on Account made PRIOR TO TODAY may only be REFUNDED.
Clicking on “Show All“ will show payments prior to today.
To process a payment on account, click on the Pay Account button.
1.Begin typing the customer name or use the drop down arrow to select a customer.
2.In the Payment Information area, select a payment type or select from any credit cards on file.
3.Fill in the amount of the payment and any other necessary information in the Payment Information area.
4.In the bottom section, you will see a list of invoices that are unpaid. Either check the checkbox next to each invoice that will be paid with the payment, or click on the check box directly to the left of the list’s “Date” heading to select all invoices.
5.The “Process Payment” button in the lower right and upper left corner of the screen perform the same task.
6.Clicking either of these buttons will process the payment and return you to the prior screen
7.The “Process Payment & New” button will process the payment and keep you on the same screen so that you can process another payment.
Miscellaneous Pay In and Pay Out (1-4-4 and 1-4-5 from the main menu), also accessible from 1-4-6 from the main menu
These functions have been changed to use the same screen as the Payment on Account screen. But, not all of the POA
fields are available when making Misc Pay In’s or Misc Pay Out’s. Follow the Payment on Account instructions above for
either of these functions, skipping over the unavailable fields.
