Peripheral devices such as driver’s license scanners, and receipt printers are supported on operating systems listed in the server and workstations requirement sections. These devices are purchased directly from Visum. Please contact Visum sales or support for pricing on approved peripheral devices. Support for any devices not purchased from Visum are subject to be billable at the current rate.
For instances where the driver is unavailable, the manufacturer of the device is in the development process for the device driver. Once available, Visum will test and support the device driver for use with FocalPoint Software.
Label and Tape Printers, and Document Scanners
The following devices are supported in FocalPoint software but not sold by Visum:
•Dymo LabelWriter printers
•Brother P-Touch PT-2430 PC
•Document scanners, specifically Brother DS-620 or equivalent.
•Digital Persona 4500 Fingerprint Reader
Garmin Supported GPS
The FocalPoint Dispatch Garmin Export Feature is compatible with any Garmin device that specifies ”This USB mass storage device is compatible with Windows® XP or newer and Mac® OS X 10.4 or later” in the Additional Specs of the Garmin device. Please note that some models do not support "routes". For this purpose the export utility provides the ability to export dispatch information in the form of either routes or way points. *Requires our Mapping and Routing License Module
EMV Credit Card Devices
Please refer to the Credit Card Integration section of the help file for information on these devices.
