6-6 from the main menu

 

Service charges, or finance charges can be created in FocalPoint against delinquent invoices.  Invoices in Accounts Receivable are stored with the terms for the customer and a due date to assist in calculating service charges.

 

When creating service charges, you first enter the "as of" date to calculate finance charges for.  This date is defaulted to today's date, but is usually run near the last day of the month or some consistent date dictated by your company policies.  Never put a future date in this field.

 

Please note that until you Process the service charges, no service charges will be added to any customer's balances.  As such, when starting out, it's OK to run through a few scenarios to develop a routine that will be used to create service charges, and try out all of the functionality without fear of "passing the point of no return".  Service charges can be created, modified and printed, and still be cancelled until you post the service charge batch.

 

Once you have entered the desired date, click on the Generate button.  

 

The Total Finance Charges Calculated will display on the screen once all of the charges have been calculated.  At this point, you may edit the calculated charges, print a report showing the charges, clear the charges and start over, or post the charges.  Each option is defined below.

 

 

Edit Calculated Service Charges

The amounts in the "Amount" column can be modified to any amount necessary (greater than or equal to zero)..  Once changes have been made, press Exit.  The Total Finance Charges Calculated will display the  adjusted amount based on your modifications.

 

Preview or Print

Preview or Print the finance charge report whenever you wish. PLEASE ALWAYS RETAIN A COPY OF THIS REPORT prior to processing. This report shows finance charge calculations that may help you answer questions from your customers, but it cannot be recreated after the finance charge batch is processed.

 

Process

Once you have confirmed that the list of service charges are acceptable, press this button.  Once done, FocalPoint will create an invoice for every finance charge, and assign the invoices to the appropriate customers.  To remove a finance charge from a customer account, use FocalPoints A/R Credit Adjustment functionality.