With our Optional Modules of the FocalPoint Portal & E-Catalog they come with a default URL https://focalpointportal.com, we highly recommend if you have these options you get a Custom Domain to provide your customers with a URL that is branded to your web site URL, for example if your web site is https://www.myrentals.com you would get a custom domain for https://portal.myrentals.com this way every looks like its under one roof with your customers.

 

Using a Custom Domain for the catalog elements of your website allows customers to browse and quote requests across a consistent domain. Given the behavior of modern web browsers, setting up a custom domain is an essential piece of the puzzle to allow customers to access FocalPoint E-Catalog from within your website.

The online experience you provide for your customers is critical to your success; while using a Custom Domain technically isn’t essential, with the newer default settings of most Apple devices (and some others) parts of the Catalog & Quotes path will be inaccessible and customers will be unable to access your E-Catalog.

 

The benefits of a Custom Domain

•A smooth online customer experience: no need for complex instructions for customers to change browser settings

•Avoid classification as a ‘cross-domain tracker’: customers can browse and buy across a single domain

•Cleaner integration: the [pid] and [sid] parameters are no longer needed unless you are a multi-store then the [sid] is still required

•Visually professional: your customers would not see focalpointportal.com accessing the portal and be using your domain instead

•Better analytics: in Google Analytics, transactions happening end-to-end on one domain mean that conversion tracking is more accurate and not pointing to focalpointportal.com

•Easier for password managers: a simpler experience for any customers who use password managers (applications which store and manage all of your online passwords)

 

Please refer to the Custom Domain chapter the help file for information